Returns & Exchanges

At Soltech, we want you to be completely satisfied with your home solutions, which is why we offer a 30-day return window for all items in original condition. Whether you have changed your mind or need a different style, our team is here to ensure a seamless exchange process.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Shipping Label

  Once your request is approved, we will email you a prepaid shipping label and a return authorization slip to include inside the package.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging and drop the parcel off at any authorized carrier location within 7 days of receiving your label.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, we will issue a full refund to your original payment method or process your exchange within 3-5 business days.